Exchange and Return
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- Exchange and Return
i. We accept return/exchange requests raised within 7 days of order delivery.
ii. All returned products must be unused with all original tags and packaging intact.
iii. Refund of shipping/COD charges is not applicable.
iv. If the product received has any kind of defect then please report it to us within 24 hours of delivery. Similarly if you have received a different product then also please report it within 24 hours of delivery because the courier companies only entertain theft complaints if reported within 24 hours.
v. After receiving the returned product, a quality check will be conducted and your return will be finalized.
vi. Exchange/return is only valid once per order & can't be returned or refunded.
vii. Return of accessories, gifts & gift cards, promotional items is not applicable.
ix. Exchanges are free, take 3-6 business days.
Please note: Do not remove the white seal tag from the received product if you wish to exchange/remove it, the tag has "no return/exchange if seal broken" explicitly written on it. If removed return/exchange will not be entertained.
It's recommended to the customer to record a video while handing over any return to the delivery personnel where the packing & tags of the product is visibly intact as if in case any return is received by us & the tags are not intact then we reserve the right to not provide any return on that order.
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